How do I return an item?

Packaged herb products are not returnable except for the following circumstances:

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.

Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all shipping costs if seller is not at fault.

Please contact customer service for more information on returning an item.
Thank you!

Paragon Industries
Herb's Organic Herbs
Palm Springs, CA
bestherbguy@gmail.com